11 Quick Ways to Wow Your Customers and Boost Loyalty

Every business depends on happy customers. Whether you own a hotel, an auto shop, a retail store or another small business, the experience your customers have will determine whether they’ll be back (or will give a good referral to family and friends). A joint study of small business owners conducted by consulting firms BIA/Kelsey and Manta revealed that 61 percent of small businesses attribute more... Read Article